Discovery Ltd Vacancies, Apply Here

Discovery Ltd Vacancy Application… Discovery Ltd Jobs Application Portal, Application Form Pdf Download, How to Apply Online, Requirements, and Closing Date.

 

 Discovery Ltd Job Vacancies

Interested applicants can apply for any of the available job positions before the recruitment application deadline.

  • Position(s):  Several
  • Job Type:  Full Time/Part-Time
  • Closing Date:  Not Specified
  • Company Name: 

Discovery Ltd Vacancy Application Requirements:

To take inbound calls, assist Africa Health Insurance members with queries and ensure first time resolutions or refer them to the appropriate area for resolution.
Key Outputs
Dealing with multiple telephonic queries from Africa Health Insurance members, brokers, franchises, the public and internal parties
Dealing with all queries through to resolution
Keeping client up to date with their queries
Ensuring excellent quality service to all members
Completing administrative and repetitive tasks
Keeping accurate detailed stats of all queries/correspondence and reporting on it on a weekly basis
Logging of all queries and routing all enquiries to correct departments
Working on Africa Health Insurance systems
Keep up to date with policy and product changes
Assisting with written correspondence where necessary
Driving the values of first time resolution on all interactions
Applying logic in all circumstances
Competencies
Behavioral Competencies
Presenting and communicating information
Delivering results and meeting customer expectations
Deciding and initiating action
Following instructions and procedures
Adhering to principles and values
Persuading and influencing
Analyzing
Coping with pressure and setbacks
Able to work between shifts allocated
Knowledge
All Africa Health Insurance product and benefit knowledge
Africa Health Insurance Systems
Skills
Time Management
Verbal and written communication
Qualifications & Experience
Essential
Matric
Basic MS Office Knowledge
Minimum of 6 months customer service experience
Ability to speak to French
Advantageous
Minimum of 6 months inbound call centre experience in a customer service environment
EMPLOYMENT EQUITY.

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

How to Apply for Discovery Ltd Job Vacancies

Follow the steps below to apply;

Create a mail account, register your CV and apply online via the e-recruitment portal below.

Step 1

Visit the official website through the link below

Step 2

Navigate to where you see, Vacancies or Career, Click on it

Step 3

Fill the application form for any of the position you are aspiring for

Step 4

Check your details to make sure they are correct, then click on “Submit”

NOTE: Interested applicants must apply by submitting a Discovery Ltd Application Form, a letter of motivation that clearly indicates the level at which they are applying, a comprehensive CV, and relevant qualifications.

CLICK HERE to access the official Discovery Ltd Vacancy Portal

Application Closing Date:

If you are not contacted within 30 days from the closing date, please consider your application unsuccessful.

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For More Inquiries about the Discovery Ltd Vacancies, please, kindly drop a comment below We will respond to you ASAP.

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