The Department of Home Affairs (DHA) e-Services portal in South Africa provides a convenient way for citizens and residents to access key government services online. This platform enables users to apply for smart ID cards, passports, birth and marriage certificates, and visas from the comfort of their homes.
This guide walks you through the registration process, available services, and essential information about the e-Home Affairs system.
Home Affairs e-Services in South Africa
Note: (A branch visit is mandatory to capture and\or verify your biometric details, i.e. photo, fingerprints and signature). You can also finalize your application at any Home Affairs office; no appointment is required.
Benefits of Using Home Affairs e-Services?
Using DHA e-Services South Africa offers multiple benefits, including:
- Time Efficiency
- 24/7 Accessibility
- Secure Transactions
- Apply for essential documents in a single portal.
- Monitor application progress in real-time.
You might also like; Guidelines to register on South Africa e-Services Portal
Services Offered on Home Affairs e-Services
- Smart ID Card Applications – Apply for or replace your South African ID card.
- Passport Applications – Request a new or renewed South African passport online.
- Birth, Marriage & Death Certificates – Order official South African vital records.
- Visa & Permit Applications – Apply for South African visas and residency permits.
- Citizenship Applications – Submit requests for naturalization or permanent residency.
- Home Affairs Online Booking for ID – Book an appointment for biometric verification.
- Home Affairs Online Passport Application – Apply and schedule appointments online.
- Smart ID Online Application Login – Access and track ID applications.
- Home Affairs Online Booking for ID Login – Manage appointments and document collection.
- Home Affairs Online Login – Secure portal access to all services.
How to Register for Home Affairs e-Services
To utilize online services, you must first sign up for an account by Creating a profile on e-Home Affairs South Africa via the steps below:
Step 1:
- On your browser, visit www.dha.gov.za.
- Click on ‘e-Services’ and then select ‘e-Home Affairs’.
Step 2:
- Click on ‘Register’ and enter your South African ID number, full name, email address, phone number, and Set up a secure password.
Step 3:
- A One-Time Pin (OTP) will be sent via email or SMS, enter the OTP to validate your details.
Step 4:
- Use your ID number and password to log in.
- Navigate to the desired service and follow the application process.
How to Apply for an ID or Passport Online via e-Home Affairs
Applying for a Smart ID or passport via e-Home Affairs is straightforward:
- Log in to the e-Home Affairs portal visa the link below
- Select ‘ID Card’ or ‘Passport’ from the options.
- Complete the application form accurately.
- Upload supporting documents if necessary.
- Make payment through online banking.
- Schedule an appointment at a Home Affairs office or participating bank for biometric verification.
- Track your application progress online and receive updates.
Home Affairs Contact Details
Contact Centre
- hacc@dha.gov.za
- Pretoria, Gauteng, South Africa
- Phone: 0800 601 190
Home Affairs Headquarters
- Pretoria, Gauteng, South Africa
- Phone: 012 406 2500
Login Here
People Also Ask;
Who can apply for a Smart ID online via home affairs?
South Africans can apply for a Smart ID Card online and book an appointment for biometric data submission.
What are the costs for ID and Passport applications?
- First-time Smart ID: Free
- Replacement Smart ID: R140
- Standard Passport: R600
- Child Passport: R600
How long does it take to process an ID or passport?
- Smart ID Card: Around 10–14 working days.
- Passport: Typically 10 working days.
Can I collect my passport at a bank?
Yes, certain banks such as Standard Bank, FNB, and Nedbank offer collection points for passports and IDs.
What if I forget my e-Home Affairs password?
Click on ‘Forgot Password’ on the login page and follow the reset instructions.
Is the Home Affairs e-Services portal secure?
Yes, the DHA e-Services portal uses advanced encryption and security protocols to safeguard personal information.
Can foreign nationals apply for services on e-Home Affairs?
Yes, foreign nationals can apply for visas, permits, and residency through the Home Affairs e-Services portal.
How do I make a Home Affairs online booking for ID?
Visit the e-Home Affairs portal, select ID application, complete the form, and choose an appointment slot.
How do I check my Smart ID online application login status?
Log in to e-Home Affairs, navigate to applications, and check your status under ID processing.
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However, if you still can’t find what you desire, or have any queries concerning the home affairs services, kindly use the comment box, we will respond to you ASAP or reach out at your convenience via contacts details above.
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