How To Change, Retrieve, And Reset your eCitizen Forgotten Password, eCitizen Application Portal.
These Page will guide you on how to retrieve your lost or forgotten eCitizen Password, keep reading.
To be able to change your eCitizen Password, you need to ensure that you are still using the mobile number that was used during your eCitizen account registration. This is important because it’s where you will get the eCitizen password reset code. Even though it’s also important to know the eCitizen email address for your eCitizen account. It is highly recommended that you use the mobile number as a way of getting the eCitizen verification code that is needed when you want to change your eCitizen Password.
Requirements Needed To Change eCitizen Password>>>>
- eCitizen Account
You need to ensure that you have an active eCitizen account. This is a very important account when you are looking to get the various Kenyan Government services.
- eCitizen Mobile Number
- The other important requirement in the process of changing your eCitizen Password is the mobile number that is or was used in your eCitizen account. I highly recommend using your Safaricom mobile number as the eCitizen password reset code is sent much faster there.
How To Change eCitizen Password
Have you forgotten your eCitizen Password and are looking for the steps involved in changing the eCitizen Password? we are happy to provide you with simple steps on how recover it back. Check details below.
Step 1:
The first step in changing eCitizen Password is to visit eCitizen using the link https://www.ecitizen.go.ke
Step 2:
Next, click on the sign in button that is located on the top right hand side of eCitizen website.
Step 3:
Click on the link written forgot your password. This is located just underneath the login box.
Step 4:
In this step, you will need to enter your Kenyan ID Number in the ID Number field box. Once you have entered your ID Number, click on the Reset My Password button.
Step 5:
Afterwards, you will need a password reset method from the two options that are listed i.e Mobile Number or Email Address. the Mobile Number method is recommendable because, it is the fastest way to receive your verification code from eCitizen servers.
Step 6:
Once you have selected mobile number, click on the Reset My Password button, the eCitizen verification code will be sent to your mobile number. You will receive the eCitizen Password Reset Code which is a 6 digits verification code that is sent from the messenger ID of ECITIZEN. You will enter the 6 digits eCitizen Password Reset code and click on the continue button.
Step 7:
Type in your new eCitizen Password. It is important to set an eCitizen Password that you can easily remember. Once you have entered and confirmed your new eCitizen Password, click on the Reset My Password button.
Once you have clicked on the Reset My Password button, you will get a notification that “Your password has been changed successfully.”
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