Nedbank Vacancies -Application Portal

Filed in Jobs by on October 12, 2022 0 Comments

Nedbank Vacancies Application, Application Form, Application Guidelines, How to Apply, Requirements, And Application Closing Date.FirstRand Vacancies

The Nedbank Vacancies Application Information. Interested applicants can apply for any of the available job positions before the recruitment application deadline.

Nedbank Job Vacancies, Application Form, How to Apply, Application Requirements, and Application Closing Date.

Nedbank Jobs Details

  • Position(s):  Several
  • Job Type:  Full Time/Part-Time
  • Closing Date:  Not Specified
  • Location:  South Africa
  • Company Name: Nedbank

General South African’s Jobs Requirements:

  • Must be South African
  • An application form;
  • A comprehensive CV and relevant qualifications;
  • A substantial motivation which tells us:
  • Your teaching approach and experience.
  • Your interest in the post and suitability in light of the requirements.

Nedbank Job Requirement

  • Job Responsibilities Client Engagement:
    • Address any concerns relating to the queue flow or digital devices.
    • Assist client to download online applications and resolve any log in issues.
    • Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
    • Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
    • Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
    • Discover client’s service and digital needs through connecting, understanding and delivering financial solutions with care.
    • Educate clients and potential clients on how to subscribe and service their account.
    • Educate clients on self-service, digital functionality and features.
    • Facilitate a conversation with the client to assist them to complete their service needs online.
    • Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
    • Meet, greet, establish and clarify client needs and verify documentation and direct clients.
    • Nurture strong, long-standing client relationships.
    • Own the client request end to end and route for alternative intervention if not equipped to service the client.
    • Provide knowledgeable client service that fosters mutual trust and confidence.

    Business Operations:

    • Accept and service cash transactions over the counter.
    • Action control check list applicable to teller, enquiries and foreign functions daily.
    • Balance and secure branch stock holding (e.g. cards).
    • Control the queuing process and prioritise clients with special needs.
    • Destroy old stock (e.g. cards) identified by reports.
    • Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
    • Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
    • Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
    • Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
    • Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
    • Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
    • Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

    Risk and Compliance:

    • Mitigate risk by controlling counter and drop safe limits according to policy.
    • Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

    Nedbank Goals:

    • Act in the client’s interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
    • Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
    • Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
    • Improve digital enticement and migration volumes to self-service devices and online channels.

    Essential Qualifications – NQF Level

    • Diploma

    Preferred Qualification

    • Banking Services (example, Higher Certificate in Banking Services – NQF5)

    Minimum Experience Level

    • 1 – 2 years Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.

    Behavioural Competencies

    • Building Customer Loyalty
    • Earning Trust
    • Collaborating
    • Managing Work
    • Adaptability
    • Stress Tolerance
    • Continuous Learning

    Technical / Professional Knowledge

    • Customer service principles
    • Product Knowledge
    • Problem solving skills
    • Relationship management
    • Nedbank security policies and procedures
    • Governance, Risk and Controls
    • Forex product

Additional requirements

    • In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.
  • No Referral plan is assigned to this job

How to Apply for Nedbank Jobs

To apply,

  • Visit the Application portal
  • Create an account with them
  • Register your CV and apply online via the e-recruitment portal through the link below

Nedbank Vacancy Application Portal

 ➡ APPLY

You might also like to apply for Government vacancies, print and complete the Z83 Employment form below or obtain it from any Public Service Department.

Z.83 Employment Application Form PDF

NOTE:

It is essential that prospective Applicants read the available role’s profile, further particulars relating to this post, and ensure that all relevant documentation for this Position is submitted.

Interested applicants must apply by submitting a Nedbank Application Form, a letter of motivation that clearly indicates the level at which they are applying, a comprehensive CV, SAICA Membership, and relevant qualifications.

Closing Date:
If you are not contacted within 30 days from the closing date, please consider your application unsuccessful.

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For More Inquiries about the Nedbank Job Vacancies, please, kindly drop a comment below We will respond to you ASAP, or reach out at convenience via the Nedbank Contact details.

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