Needing to contact NSFAS directly? studentsza is available to assist through the following contact information:
NSFAS Virtual Contact Centre
Email: info@nsfas.org.za
Facebook:National Student Financial Aid Scheme
Twitter: @myNSFAS
Instagram: @myNSFAS
Account, Payment and Balance Enquiries
For queries regarding payments and balances:
Tel No.: 08000 67327
Email: collections@nsfas.org.za
For general enquiries relating to accounts:
Email: queries@nsfas.org.za
For general, student and NSFAS Wallet enquiries
For all other queries regarding students:
Tel No.: 08000 67327
Email: info@nsfas.org.za
Postal Address
University and TVET College documents
Private Bag X4, Plumstead 7801, South Africa
Postal Address
NSFAS Wallet documents
Private Bag X6, Plumstead 7801, South Africa
Physical Address
10 Brodie Road, House Vincent 2nd Floor, Wynberg, Cape Town 7700
Vuvuzela Fraud & Corruption hotline
To submit information on fraud or corruption identified or witnessed:
Tel No.: 0860 247 653
Email: nsfas@thehotline.co.za
Fax2Email: 086 726 1681
SMS Call Back Number: 30916
www.thehotlineapp.co.za
www.thehotline.co.za
For the submission of legal documentation for the attention of the National Student Financial Aid Scheme
Email: legal@nsfas.org.za
Legal documentation not submitted and logged through this dedicated mailbox will be deemed invalid and will not receive timeous attention
Outreach and Community Event Invites
For all queries regarding outreach and community event invites:
Tel No.: 021 763 3200
Email: outreach@nsfas.org.za